We are committed to providing excellent after-sales service. The following is our after-sales process to ensure your satisfaction:

1. Free return and exchange service without any reason

    If you are not satisfied with our products or your needs change , you can contact  us within 30 days of purchase without providing a reason and we will provide you with a no-questions-asked free return or exchange service. Please make sure the product is in undamaged condition and contact us for more details on returns and exchanges.

2. One year warranty

    We are confident in the quality of our products . We offer a one-year warranty if a product quality problem occurs after you have used the product properly in accordance with the product manual. Please refer to the warranty terms in the product manual and contact our after-sales team and we will be happy to help you resolve the problem. 

3. Contact us

    If you need any after-sales support or have any questions, please feel free to contact our customer service team. You can reach us by:

    --Phone:+1 3322544232

    --Email:soilphums@gmail.com

    --Live Chat Support: Visit our website and click on the Live Chat button to speak with one of our representatives.

    We take your shopping experience and satisfaction very seriously, and we will do our best to provide excellent after-sales service to ensure your shopping experience is pleasant and smooth.